A Platform You Can Trust
We aim to create an environment where both renters and owners feel confident at every step.
Our Safety Measures:
- Verified user profiles
- Quality-checked RV listings
- Secure payment systems
- Continuous monitoring and support
Verified users
Rvnest cares about your safety, which is why we use face recognition software to verify the identity of our hosts and guests before they can list or rent an RV on our platform. The verification process is simple. All you need is your valid driver's license or passport and the camera on your cell phone to get started.
Approved drivers
An approved driver is the person who takes financial responsibility for the RV during the rental. At least one approved driver must be added to every booking, even if the RV is delivered and will not be driven or towed by the guest. Any individual planning on driving or towing the RV must be an approved driver.
To qualify as an approved driver, you must:
- Become a verified user.
- Be at least 25 years old.
- Possess a valid and unrestricted driver's license.
- Have a clean driving record.
- Upload a valid credit card to your account.
Quality RV Listing
Rvnest reviews every RV published on our platform. As a result, guests can book rentals confidently, knowing that all hosts must verify their identity, meet Rvnest's listing requirements, and offer guests appropriate insurance. Once an RV is published, the host is required to maintain the safety and quality of the RV and exhibit good behavior by actively responding to guests.
Secure Communication
Rvnest provides a secure messaging system that enables guests and hosts to communicate throughout the rental process while protecting their personal information. We use industry-leading fraud detection software and monitoring systems to protect users against communications that don’t adhere to Rvnest's terms of service. As such, Rvnest highly recommends that users only communicate through the platform so that our team can review relevant messages in case of a dispute or claim?
A trusting and respectful community
At Rvnest, we are committed to providing exceptional customer service and sharing RV knowledge. We bring together like-minded people who help us create an ecosystem that allows travel and vacationing in an RV to be accessible, reliable, safe, and easy.
Rvnest holds our users to the highest standards, and we encourage respectful communication that's free from discrimination, racial injustice, hate, or any other type of offensive or intimidating language.
User reviews
Rvnest encourages guests and hosts to add a review after their trip. Peer-to-peer reviews give you an extra layer of confidence when booking your trip, knowing that others users had a great experience before you.
Travel safety
New to peer-to-peer RV rentals? No problem. Rvnest makes it easy for all parties to feel confident at every stage during the trip.
Here are just a few ways Rvnest keeps users safe:
- Hosts run through a checklist with guests to ensure they feel confident operating and driving their RV.
- RV delivery is offered to guests who don’t want to drive and/or set up the RV at the campsite.
- Hosts and guests are required to take pictures, document, and sign off on the RV's condition before and after the trip.
- Timely reminders are sent to users to ensure all documentation and safety procedures are completed before the trip begins.
- Easy access to all relevant documents required before, during, or after your trip, like the insurance certificate, roadside certificate, and rental agreement.
- The ability to quickly get in touch with the host, roadside assistance, and Rvnest’s customer support.
Customer Support
Got Questions We got answers.
- 1-855-697-8399
- support@Rvnest.com